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Problem with checkout


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#1 Kip

Kip

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Posted 12 February 2018 - 11:32 AM

I have tried to buy 4 items and have an error message saying there is a problem with checkout. I entered my payment information twice but the same message. I checked my bank account and so far nothing has been withdrawn, but I will keep checking to make sure.

#2 Tu Tran

Tu Tran

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Posted 13 February 2018 - 10:28 PM

I have tried to buy 4 items and have an error message saying there is a problem with checkout. I entered my payment information twice but the same message. I checked my bank account and so far nothing has been withdrawn, but I will keep checking to make sure.

 

Good day Kip,

 

To help troubleshoot the issue, a private message has been sent.

 

Tu


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#3 Kip

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Posted 14 February 2018 - 05:12 PM

Still couldn’t use the debit card so I went to PayPal (which uses the same card) and was able to pay.

So it seems that there is a glitch in the credit card option(?)




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