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GQIII shipping update


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#1 CinC

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Posted 29 September 2006 - 02:22 PM

Greetings!It would have given me great pleasure to announce to you that all General Quarters rules were shipped, or at least currently shipping. In fact, we have experienced severe problems with our printer. All of my previous emails had our good faith information based on communications from him. However, experience has shown that it is a mistake to make announcements based upon info that is usually incorrect. Without dwelling on those issues, I will no longer give out dates of delivery, since these have proven false in the past. Right now, we are led to expect delivery of the softcover Anniversary editions within the next few days. It will take us a few days to turn these around and ship to you. Those customers who ordered looseleaf editions only, should be receiving them more quickly. As soon as we ship GQIII, we will send out a notice.We can only apologize again to everyone who is waiting for their copies. This delay is as unexpected for us as it is for you.On a more upbeat note, I am in the process of uploading the Air factors files to the website. Following these will be the Radar and ASW information. Design files are in the "Bonus Documents" section of the General Quarters area. Recent uploads include the missing hull boxes design file. In the "Charts & Logs" section is a blank Ship Log Excel file, to use for assembling a fleet log or designing one's own ships.Thanks for your patience, and we will do our best to ship the hard copies of General Quarters to you quickly, as soon as we receive them.Cheers,CinC

#2 Charles Hamack

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Posted 29 September 2006 - 09:56 PM

Folks,Allowing me to down load the rules goes a long way toward mitigating any pain or concern that I might have had. Its the extras like this that make a rules system worth the time and effort we put into the game.Regards, Chuck Hamack

#3 DAVID THORNLEY

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Posted 30 September 2006 - 01:08 PM

I agree completely. If I hadn't been able to download the rules, I'd find these delays extremely frustrating. As it is, I have the rules, and there's new and interesting material going up on the website. I'd like to get the physical rulebook I ordered sometime, preferably soon, but in the meantime I'm pretty happy with what I've got.

#4 CinC

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Posted 13 October 2006 - 12:10 PM

Greetings shipmates!It now gives me great pleasure to announce to you that all General Quarters rules are shipped, or at least currently shipping. The US Postal Service picked up all domestic orders on Tuesday, so you may already have your game in hand. International orders go out today. We are hopeful that there will be no glitches in delivery of the rules set to you, our patient customers.Please allow until next week, 20 October, for delivery of US orders, and the following week, 27 October, for delivery of international orders.Again, thank you for your patience, and rest assured that we at ODGW are taking steps to prevent this from happening again.Cheers,CinC

#5 Ian Thompson

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Posted 29 October 2006 - 12:44 AM

Do I assume (rightly or wrongly) that you guys do not bill my credit card until you ship the rules?I ask as I have not seen any billing from you all in the last couple of months. When I know something is shipping I'll let the folks back home in Ulaanbaatar know to check the Post Office Box more frequently :)Cheers, Thomo the Lost <-- Currently lost in Jeddah for a few more weeks

#6 Bob Benge

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Posted 31 October 2006 - 06:10 AM

Sorry for the delay. Actually orders are now being processed on Fridays. There was a delay in this due to training. That would be me getting the "How To" from the current order processor. As of 10pm EST last night all outstanding orders have been processed. If you have any other questions please let me know. :)

#7 Ian Thompson

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Posted 03 November 2006 - 04:26 PM

OK - I can safely assume that you guys got my order originally as you gave me access to the members area and enabled me to download GQIII - thanks for that.However, I cannot tell if you have shipped anything to me as I cannot find any billing on my credit card statement. Can you guys check and make sure that an order from me hasn't slipped off the back of the desk from everyone looking at it and going "Mongolia? Is this real?" :)Thanks.

#8 Bob Benge

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Posted 06 November 2006 - 08:58 AM

Hey Thomo,Email your order number, name and address to me (bbenge@odgw.com) and CC the CinC (CinC@odgw.com) and I'll/we'll check it out for you.

#9 Ian Thompson

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Posted 06 November 2006 - 04:55 PM

OK Bob, I email a copy of the purchase order to you both.Cheers, Thomo the Lost

#10 Bob Benge

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Posted 07 November 2006 - 06:56 AM

Great Thomo -I am working the issue now and will advise when I get everything completed. Sorry for the snag and thanks for bringing the problem to our attention. :)

#11 CinC

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Posted 20 November 2006 - 09:49 AM

Greetings shipmates!To repeat what we have announced on the website and in other fora, ODGW has partnered with Scale Creep Miniatures to provide our shipping and distribution. All re-shipments have been completed by Scale Creep, and many of you have thoughtfully communicated that your orders were received. At this time, if there is anyone who has not received his or her copy of General Quarters and has not yet contacted me, please do so immediately.Again, we appreciate your patience during the too-long wait for your copies of General Quarters 3rd Edition.We have several new items for everyone:[ol][li]As noted once before, the ASW design files have been posted in the Bonus Documents section of the GQ Download Library. All design files are now there, so any one wishing to add their favorite ship class that was not included in the game is welcome to do so. Please feel free to share your work with us on the ODGW website.[/li][li]We have posted a poll -- "The Way Forward" -- found on the website in the upper right corner of every page. Please feel free to express your opinion on what the next General Quarters project should be. One vote per person, please![/li][li]Finally, there are three scenarios for your gaming pleasure in the Scenarios & Campaigns section of the GQ Download Library.[/li][/ol]Thanks, and we look forward to hearing from all of you!Cheers,CinC




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